Kevin Shiels

Director of Retail Markets, Utility Regulator

Kevin Shiels is Director of Retail Markets and Consumer Protection at the Utility Regulator. His role includes leading on energy retail and customer protection strategy development; developing effective retail competition in the regulated energy sectors; and leading on retail market information and compliance issues. He has been with the Utility Director for over 10 years, working on gas industry regulation; setting up the initial water regulation framework in Northern Ireland; corporate strategy development and latterly leading on all retail energy market issues.